The Orange Door
The Orange Door is the entry point into family services, for families who need assistance with the care and wellbeing of children to access the services they need to be safe and supported.
Looking after yourself
Emergency and useful contacts for kinship carers
Planning for more effective access visits
The impact of caring and looking after yourself
Independent family advocacy and support (IFAS)
Privacy and photographs
Age-appropriate sexual behaviours
Useful resources
Care Support Help Desk
South Division
Phone: 1800 319 503
Email South Division
North Division
Phone: 1800 319 507
Email North Division
West Division
Phone: 1800 319 510
Email West Division
East Division
Phone: 1800 931 757
Email East Division
Kinship Carers Victoria – call 0499 969 234 or visit https://kinshipcarersvictoria.org/
Kinship carer wellbeing podcasts (KCV) – series of podcasts dedicated to kinship carer self-care and wellbeing
https://kinshipcarersvictoria.org/listen-download-podcasts/
VACCA – call (03) 9287 8800 or visit https://www.vacca.org/
Secretariat of National Aboriginal and Islander Child Care (SNAICC) https://www.snaicc.org.au/
Permanent Care and Adoptive Families – call (03) 9020 1833 or visit www.pcafamilies.org.au/
Mirabel Foundation – call (03) 9527 9422 or visit https://www.mirabelfoundation.org.au
Carer KaFE: Kinship and foster and permanent care learning and development
Visit https://carerkafe.org.au
or contact info@carerkafe.org.au or phone on 9614 1577.
Permanent Care and Adoptive Families
PCAF can be contacted on (03) 9020 1833, email info@pcafamilies.org.au or visit www.pcafamilies.org.au/.
Kinship Care Service Providers
A list of kinship care service providers is available on the department’s website at https://services.dffh.vic.gov.au/kinship-care
CREATE – the national body creating a better life for children and young people in the care system.
Call 1800 655 105 or visit the website at https://create.org.au/
Victorian Aboriginal kinship care and kinship care service providers on the Department of Families, Fairness and Housing website https://services.dffh.vic.gov.au/aboriginal-kinship-care-service-providers-word